You are professional. In the past, you might have gone through disappointing results for not being very helpful to people. It would have been sad and painful. I can’t imagine how many people you had to deal with the matter. I feel like I can feel your fatigue from your wrinkled eyes. But I’m surprised to notice your passion to listen to my story.  You are just giving your best at this time. Your attitude and passion make me want to change myself. Your simper which is still natural feels cordially. I’m learning more than I came here for.